This policy explains what personal data Wafeer Diesel Supply collects through this website, why we collect it, who we share it with and the choices you have. We aim to handle personal data in line with the laws of the United Arab Emirates, including the Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
Who we are
Wafeer Diesel Supply is a diesel supplier in the United Arab Emirates (trade licence no. [XXXXXX], [Address, Emirate]). We are responsible for the personal data described in this policy. Our contact details are at the end of this page.
What we collect
- When you request a quote: your phone number and, if you choose to give them, your name, company, emirate, approximate quantity and any details you write.
- With each request we record the date and time, the language of the page and the address of the page you sent it from — including any campaign tags in that address, for example from an advertisement.
- When you contact us on WhatsApp or by phone: your number and what you tell us.
- Technical data: like most websites, our hosting provider and our spam protection receive your IP address and basic browser information when you use the site.
- Analytics, when enabled: how the site is used — such as pages viewed and buttons clicked — measured with Google Analytics.
- Button clicks: when you press the call or WhatsApp button we count it anonymously — the page, the button, the type of device and whether your visit started from an advertisement (remembered only for that visit) — with no name, number or IP address, to learn which parts of the site help people reach us.
How we use it
- To reply to your request with a price and an arrival time, and to deliver and invoice your order.
- To keep the records the law requires, such as tax invoices.
- To protect the website against spam and abuse.
- To understand which pages and advertisements bring enquiries, so we can improve the website.
We do not sell your personal data, and we do not send you marketing messages unless you ask us to.
Transfers outside the UAE
Some of these providers store or process data outside the United Arab Emirates, for example in the European Union or the United States. We choose providers that commit to protecting the data they process for us.
How long we keep it
We keep quote requests for as long as we need them to answer you and to follow up on our business with you. Records the law requires us to keep, such as VAT invoices, are kept for the period the law sets. After that we delete the data or make it anonymous.
Your rights
You can ask us to:
- give you a copy of the personal data we hold about you;
- correct it if it is wrong or incomplete;
- delete it;
- stop or restrict how we use it;
- withdraw any consent you gave us.
Contact us using the details below and we will respond as the law requires. You can also complain to the UAE Data Office.
Security
The website uses an encrypted connection (HTTPS), only the staff who handle quote requests can see them, and we work with providers that protect data with recognised security measures. No transmission over the internet is completely secure, however.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.
Contact us
Wafeer Diesel Supply · [Address, Emirate]
- [email protected]
- Phone
- +971 55 150 6133